POWWHer® is operated by POWWHER LTD. We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly.

Our website address is: https://powwher.com

Business Address:
POWWHER LTD
Trading as POWWHer®
5 Bowlacre Rd
Hyde
SK14 5ES
United Kingdom

Contact Email:
hello@powwher.com

We process personal information only where we have a lawful basis to do so. Depending on how you interact with POWWHer®, this may include:

• Contract — where processing is necessary to process and fulfil your order
• Legal obligation — where we need to retain or process information to comply with legal, tax or accounting requirements
• Legitimate interests — where necessary to operate, secure and improve our website and services, provided your rights and interests do not override those interests
• Consent — where you have given us permission, such as for certain marketing communications or non-essential cookies

Our legitimate interests include operating and securing our website, preventing fraud and misuse, improving our services, and understanding how customers use our website.

When placing an order, certain personal information is required so that we can process your payment, fulfil your order and arrange delivery. If this information is not provided, we may be unable to complete your order.

Depending on how you use our website, we may collect:

• Name and contact details
• Billing and delivery information
• Order and transaction information
• Email marketing preferences
• IP address, browser and device information
• Website usage and cookie information
• Information you provide when contacting us

We may use your personal information to:

• Process and fulfil orders
• Process payments and refunds
• Arrange delivery of your order
• Respond to enquiries and provide customer support
• Operate, maintain and secure our website
• Understand how our website is used
• Send marketing communications where permitted
• Comply with legal, tax and accounting obligations

When visitors leave comments on our website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent to help detect spam and maintain website security.

An anonymised string created from your email address (also known as a hash) may be provided to the Gravatar service to check if you are using it. You can view the Gravatar privacy policy here: https://automattic.com/privacy/

Once your comment is approved, your profile picture may be visible publicly alongside your comment.

If you upload images to the website, we recommend avoiding images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from uploaded images.

POWWHer® uses cookies to improve your browsing experience and help us understand how visitors use our website.

Cookies may also be used for:

• Website functionality
• Analytics and performance tracking
• Marketing and advertising
• Remembering your preferences

If you leave a comment on our site, you may choose to save your name, email address, and website in cookies for convenience. These cookies may remain for up to one year.

If you visit our login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie contains no personal data and is removed when you close your browser.

When logging in, cookies may also be used to save your login information and display preferences. Login cookies typically last for two days, while display preference cookies may remain for up to one year. Selecting “Remember Me” may keep your login active for two weeks.

If you edit or publish content on the website, an additional cookie may be stored in your browser. This cookie contains no personal data and simply identifies the edited content. It expires after one day.

You can manage your cookie preferences through our cookie consent settings or through your browser settings at any time.

POWWHer® may use third-party tools such as Google Analytics, Meta Pixel, TikTok Pixel, and email marketing platforms to better understand website traffic, improve user experience, and provide relevant marketing content and advertisements.

These services may collect usage data and other information through cookies and similar technologies.

Pages on this website may include embedded content such as videos, images, articles, or social media feeds. Embedded content from other websites behaves exactly as if you visited the external website directly.

These third-party websites may collect data about you, use cookies, and monitor your interaction with their content, especially if you are logged into those services.

We do not sell or trade your personal information.

Your information may be shared with trusted third-party providers where necessary to operate our website and services, including:

• Payment processors
• Delivery providers
• Website hosting services
• Analytics providers
• Email marketing platforms

These providers may only process personal information where necessary to provide their services to us and in accordance with applicable data protection laws.

If you request a password reset, your IP address may be included in the reset email for security purposes.

Some of our service providers may process personal information outside the United Kingdom. Where this happens, we ensure that an appropriate transfer mechanism is in place, such as UK adequacy regulations or appropriate safeguards, in accordance with UK data protection law.

If you subscribe to our newsletter or marketing emails, you may receive updates, offers, and product information from POWWHer®.

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Information relating to orders and transactions may be retained for as long as necessary to fulfil our legal, tax, accounting, and record-keeping obligations.

If you leave a comment, the comment and its metadata may be retained indefinitely. This helps us recognise and approve follow-up comments automatically.

For users who register on our website (if applicable), we store the personal information provided in their user profile. Users can view, edit, or delete their personal information at any time, except usernames. Website administrators may also access and edit this information when necessary.

Under UK data protection laws, depending on the circumstances, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Request restriction of how your personal data is processed
• Object to certain uses of your personal data
• Request transfer of your personal data where applicable
• Withdraw consent where processing is based on consent

Right to object: You have the right to object to certain processing of your personal information, including the use of your personal information for direct marketing.

To make a request regarding your data, please contact:
hello@powwher.com

Please note that some data may need to be retained for administrative, legal, or security purposes.

If you have concerns about how we handle your personal information, you have the right to make a complaint to the Information Commissioner’s Office (ICO). Further information is available on the ICO website.

Visitor comments may be checked through automated spam detection services to help maintain website security and prevent abuse.

Information provided on this website is for general informational purposes only and should not be considered medical advice.

Food supplements should not replace a varied, balanced diet and healthy lifestyle.

Always consult a healthcare professional before taking supplements if you are pregnant, breastfeeding, taking medication, or under medical supervision.

Do not exceed the recommended daily intake. Keep out of reach of children.

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

POWWHER LTD
Trading as POWWHer®
5 Bowlacre Rd
Hyde
SK14 5ES
United Kingdom

Email: hello@powwher.com